Comments on: Starbucks Gets Something Right http://www.seanstoner.com/blog/2009/03/20/starbucks-gets-something-right/ My irreverent musings on the nature of things . . . . Sun, 22 Aug 2010 19:04:09 +0000 hourly 1 http://wordpress.org/?v= By: Brian http://www.seanstoner.com/blog/2009/03/20/starbucks-gets-something-right/comment-page-1/#comment-33507 Brian Tue, 09 Feb 2010 19:05:05 +0000 http://www.seanstoner.com/blog/2009/03/20/starbucks-gets-something-right/#comment-33507 Sean, great example of outstanding customer service! Sean, great example of outstanding customer service!

]]> By: Theresa Quintanilla http://www.seanstoner.com/blog/2009/03/20/starbucks-gets-something-right/comment-page-1/#comment-17529 Theresa Quintanilla Thu, 28 May 2009 22:02:17 +0000 http://www.seanstoner.com/blog/2009/03/20/starbucks-gets-something-right/#comment-17529 Now if we could just get them to stop burning the beans (over-roasted, hah!) Now if we could just get them to stop burning the beans (over-roasted, hah!)

]]> By: Shallie Bey http://www.seanstoner.com/blog/2009/03/20/starbucks-gets-something-right/comment-page-1/#comment-14452 Shallie Bey Thu, 09 Apr 2009 00:16:56 +0000 http://www.seanstoner.com/blog/2009/03/20/starbucks-gets-something-right/#comment-14452 Thanks for a wonderful article about the importance of customer service. As a major advocate for small business, I am constantly talking with business owners about the importance of customer service as a weapon to compete against the giants. Your story points out that even some of the giants are becoming truly adept at customer service to beat the other giants. You make a wonderful point. Shallie Bey Smarter Small Business Blog Thanks for a wonderful article about the importance of customer service.

As a major advocate for small business, I am constantly talking with business owners about the importance of customer service as a weapon to compete against the giants.

Your story points out that even some of the giants are becoming truly adept at customer service to beat the other giants. You make a wonderful point.

Shallie Bey
Smarter Small Business Blog

]]>