Filed Under (Business, Politics, Technology) by Sean on September-11-2008

Thomas Friedman, the Pulitzer Prize winning author of The World is Flat, appeared on David Letterman this past Monday to discuss his latest book, Hot, Flat, and Crowded. Friedman is known for being a huge proponent of free trade, outsourcing, capitalism, and globalization. While I may not agree exactly on his methodologies about all these from a practical point of view, I do think he stirs up some good thinking points. He has become a somewhat controversial advocate of the green movement in his advocacy surrounding what to do about climate change. In this case, however, I am in 100% agreement with his argument about stoking the American innovation machine in order to solve the problems facing us. Another book from author Fred Krupp, the president for the Environmental Defense Fund, entitled Earth: The Sequel, similarly discusses the role capitalism, coupled with government leadership as referee to ensure a level playing field (i.e., allow new technologies to come to market in a way to compete with the more than $6 Billion in taxpayer subsidies still received by Big Oil, not to mention addressing mothballed clean tech patents acquired by Big Oil to stifle competition), can play in stoking the new “energy technology” revolution the way it did with information technology (which, in its present form, was built largely on the back of a government project called ARPANET, which we now know as the Internet).

The full video of the interview on David Letterman is posted below for your viewing. I’ve taken the liberty to paste the main points from the interview verbatim, with emphasis added to especially important narratives. His points are the same points I would make in debating about what needs to be done with US energy policy, specifically as this country’s biggest mandate and wealth creation industry for the 21st century. It doesn’t matter if you believe in climate change or not (though if you don’t you possibly also believe the Earth is 4,000 years old, but I won’t get into that here). It is an economic and security imperative at this point that we take charge and lead the way or suffer the fate of becoming a second rate power.

Dave (concerning letting the nation know the seriousness of climate change): “We need people coming out here screaming . . . . we need somebody to knock people over and jump up and down on their chest.”

Thomas: “[Republican's] mantra is drill baby, drill . . . what I’ve been saying to them is  . . . we’re on the eve of [the energy technology] revolution . . . on the eve of that revolution, to be saying, ‘drill, baby, drill’ is like saying on the eve of the IT revolution, . . . ‘I want more carbon paper . . . more IBM typewriters’ . . . hello?”

Dave (in discussing the Government’s role): “Maybe I’m wrong, maybe we don’t need leadership in this country, in the white house, maybe we don’t need a national political mandate.”

Tom: “We do.”

Dave: “Until we look at this like a national problem . . . this country always wants to be a world leader, why aren’t we leading the world at this?”

Thomas: “And why do we need government? Why, you are right we need a leader, because . . . leaders write the rules, they shape the market . . . what we need is a price signal, ok, a price on carbon, a price on gasoline, that says to the American marketplace, which is the greatest innovation engine in the world, go out and invent the alternatives and you’ll get rich. So we get 100,000 people trying 100,000 things in 100,000 garages, 100 of which will be promising, ten will be great and two will become the next green Microsoft and green Google.”

Dave: “Will either of these guys [presidential candidates] do it?”

Thomas: “Certainly if you listen to them today, they aren’t preparing the public for that. Everyone’s ready to say, ‘I’m going to throw this amount of money at it’ . . . but it really isn’t, Dave, about throwing money at it. It’s triggering the innovative prowess of this country that gave us the IT revolution. That’s what we need for the ET revolution. Now if we don’t do it . . . this is the next great economic revolution, the next great industry . . . the country that leads that is going to have the higher standard of living, the most economic security, the most national security, which part of that sentence don’t people understand?

Dave: “And to a great affect will solve our current economic problems . . . . it’s not an overnight kind of a deal, it will contribute greatly to making things much better economically. Why can’t we get a guy smart enough . . . to say ‘by god, here’s how it’s going to be different, and I’m the guy that’s going to make it different, and I’m going to lead the world, and I’m going to save the planet’?”

Thomas: “What if you were . . . one of those members of congress who came out and said, ‘we need a carbon tax, we need gasoline tax, we need the right standards, we’ll offset it on people’s payroll’ and then your opponent says, ‘there’s my opponent . . . [who] never saw a tax he didn’t like’ . . . here’s what I would say, ‘let’s get one thing straight pal, we’re both for a tax, because we’re being taxed right now by Saudia Arabia, Iran, Nigeria, Russia; I just prefer that my taxes go to the US treasury to build US schools, US roads, US highways.  . . . It’s just a little tick I have  . . . that I like my taxes to go to my country.  . . . if you can’t win that debate, you don’t belong in politics.”

Dave: “Would that work as a stump speech . . . in a debate?”

Thomas: “I believe this issue is like civil rights and women’s suffrage . . . the public are ahead of the politicians. . . . [the public] will take a lot of pain on this if they think you have a real plan, and it’s equitable . . . and it’s a plan not just about energy, but about nation building in America. This is the key to propelling our country into the 21st century, not into the 19th century with drill, baby drill . . . if it’s a hoax . . . everything we would do to prepare ourselves for climate change would make us more respected, more innovative, more competitive, more entrepreneurial.”

Here is the video:



Filed Under (Technology) by Sean on March-13-2008

I would like to think the management team at Yahoo read my previous post where I shat on them for ceasing any real innovation and decided to do something about it. If you haven’t heard, Yahoo has decided to embrace the semantic web. I think this is great news. The Semantic Web essentially extends the web with defined, semantic information using microformats and RDF such that computers can understand it. This promises to dramatically impact the web in many profound ways. More precise, intelligent searches should be possible, as well as more contextual ways to present search results. In a nutshell, this is exciting for Yahoo’s future. We will have to stay tuned and see if this has any impact on Microsoft’s intent to acquire Yahoo and, more importantly, if Microsoft would continue these efforts should the acquisition be consummated. This development is also exciting for the web in general. Stay tuned!



Filed Under (Business, Internet) by Sean on February-4-2008

I was certainly as surprised as anyone to see Microsoft’s $46 Billion bid for Yahoo. In my opinion this prospective acquisition ranks somewhere between the most ill-conceived idea ever to a decidedly mediocre, ho-hum idea.

It seems at first pass this is a great deal to short term Yahoo shareholders who are looking for an exit. Yahoo’s stock and innovation alike have languished for years. I believe Yahoo’s woes result from an identity crisis. Are they a media company? A technology company? An Internet search engine? A software company? A software as a service (SAAS) company? Who the hell is Yahoo? As a result Yahoo has, in a way, suffered double jeopardy from this lack of identity. They have aligned their market capitalization to that of traditional media companies, while completely stalling innovation as a technology company.

I think Microsoft and Yahoo have it completely wrong — “it” being strategy. Google has it right, pure and simple. The race is a race of innovation. Google’s innovation has continued to accelerate since its founding. Microsoft continues to dump its decade old software into a blender and spit out boring variations on the same theme. It uses its monopolistic hegemony, ties with PC manufacturers and extortion over its existing install base to keep market share. Google has innovated new and exciting ideas in software to get things done, which has resulted in its meteoric rise. Yahoo once had this innovation bug too, until it decided it wanted to become a media outlet sometime around 2001; it has paid the price ever since.

I believe I can speak with some authority on these three companies since I’ve been a paying enterprise customer of each (in the tens of thousands of dollars and beyond); presumably I’ve seen the best they have to offer and have counted on them to provide mission critical services. In the last 6 months, I have entirely moved away from both Yahoo and Microsoft as a paying customer and user — a timely and fortuitous move in my opinion. I have moved away from both for what can be summed up thusly: please stop telling me how I’m supposed to do things. It seems whenever I try to accomplish a task, their software dictates how I’m supposed to do it rather than the other way around. I think it’s ironic that, as a paying customer of Microsoft and Yahoo, I decided virtually simultaneously to ditch both mere weeks before this development. I don’t think I’m the only one doing so, either. Does Microsoft think that by combining with Yahoo they can stall or reverse the flight? I think not.

So what do I use these days to get things done? I switched to Open Office (which also forms the back-end of Google Docs) to do all of my basic document creation and Ubuntu Linux for my desktop computer’s operating system. I use a mashup of Google Calendar, Contacts, Evolution, my Treo and some web services middleware to keep it all in sync for my PIM. I have been using Linux as a server platform and built an entire company on it since its beginnings in the early 1990s. Back then, when I wanted to implement a feature in software that wasn’t available (which was often it seemed), I would simply dive into the source code, add the features I needed and recompile with my trusty C compiler. Try doing that with Microsoft software! In some cases, where I still have to use Internet Explorer to visit websites designed by Neanderthals that still require IE instead of working with standards compliant browsers like Firefox (I find it amusing that Microsoft’s own web site’s simple “About Us” page has roughly 195 validation errors), I use Wine, which works amazingly well. I also use numerous other open source, free applications from repositores containing thousands of increasingly mature applications. I will devote an entire post to typical applications used for various tasks as well as open source alternatives/equivalents to brand name software (hint: want to install a Photoshop-like graphics application NOW? type “sudo apt-get install gimp” or “yum install gimp” and presto! It’s installed and ready to use within seconds. That was easy!) My apologies, however, as I digress. I do not intend to foment the proprietary vs. open source debate here; that will be another post entirely.

Let’s discuss Yahoo’s languishing innovation, for example. I’ve used their Mail Plus web application for email for many years. One of the things we all deal with is spam. No matter how good spam filtering software is, even the most sophisticated, trained Bayesian filters trap false positives. Therefore it is important to cull through your spam folder to mark these emails as ham (i.e., not spam) to train your spam filter to not trap them in the future. The easiest way I know to do this is perform simple searches of your spam folder and look for legitimate senders and the like. My spam folder collects over 5,000 messages each month. What is my problem? Yahoo doesn’t let you search your spam folder. With the number of users commenting on this oversight in Yahoo forums, you would think Yahoo would listen and correct this problem post haste. In fact, I emailed Yahoo customer support about this issue more than 4 years ago. They still haven’t done anything about it. Presumably, from a software perspective, the reasoning for this is that spam outnumbers legitimate email 6 to 1 and indexing this would add an unnecessary burden on Yahoo’s compute infrastructure. But they are (were) a search company, right? They give you a work-around but it is virtually impossible to implement with anything more than a handful of messages. Google let’s you search your spam mail just like normal email, as you would expect. Google, quite frankly, just “gets it.” Yahoo and Microsoft don’t.

I could bore you with numerous other examples exemplifying huge holes in Yahoo’s business, especially when it comes to their horribly contrived customer support system (even after a perfectly composed, detailed email describing an obvious bug including all relevant details fit for a quality assurance team, you get a ridiculous response prompting you to perform insipid tasks such as checking to see if your computer is plugged in and the like), but I’ll get back to the thesis of this article.

Microsoft is another lost company. I have a great deal of respect for Bill Gates, but I think Steve Ballmer seriously needs to cut down on LSD or whatever deleterious hallucinogens he may be using. Their problems are compounded by pathology within MS that their shit doesn’t stink. In my opinion MS would benefit greatly by adopting open source and creating value on top of it in areas where they excel such as user interface design and features (though that’s arguable with the latest version of Office as an example). Vista was an absolute waste of millions of development man-hours that could have been better used bettering the best-OS-MS-has-ever-made Windows 2003 line up (XP and 2003 Server). I mean, seriously! One of the big deals about Windows NT was its goal to be fully POSIX compliant. Seems they completely forgot what they were trying to do. Even now, 15 years after NT’s release, Microsoft operating systems (still based on the NT kernel architecture) still lack probably the single most powerful aspect of POSIX and *nix systems – a powerful, scriptable, robust command line shell – a must for any serious server administrator’s tool chest.

All in all, the reasons a Yahoo acquisition is a bad deal are many. For Yahoo, it would mean the demise of a company culture that could once again foster great innovation. It would mean some promising software products, including recent acquisitions, could hit the chopping block (Zimbra, Flickr). It would be bad for Yahoo customers who went to Yahoo to get away from Microsoft in the first place. It would mean melding two distinctly different infrastructures (Yahoo is primarily based on open source software fundamentals and linux based platforms). It is bad for Microsoft for the same reasons (i.e., once the above things are priced into Yahoo stock after an acquisition, much of the value would be lost). From a strictly economic and shareholder return perspective, Microsoft would do better to buy back its own stock than acquire Yahoo.

Both companies are suffering from bad strategy. Microsoft is the blood-thirsty bully, reacting to competitive threats with attack posturing and hegemony rather than quietly winning the war through innovation, ala Google. However Microsoft does have a very talented workforce and very smart people which it could leverage if it weren’t for the raving lunatics in the executive suite and the prevailing proprietary technology dogma that should be laid to rest. Microsoft should launch into open source, deploy hostable, SAAS versions all its leading software, port its software to run on Linux and even create its own Linux distribution. Microsoft made a huge bet that the likes of John Gage were wrong with his infamous phrase, “The Network is the Computer.” Microsoft bet wrong. The war is on applications and functionality and efficacy of those applications to get things done. Not operating systems. Increasingly the Internet is the deployment medium for these applications. I suppose perhaps Microsoft has figured this out which is what the Yahoo bid is all about. I still believe, however, that just like Microsoft’s huge miscalculation about the importance of the Internet back in the 90′s, they are still running in circles based on flawed assumptions and fundamentals.

Similarly, Yahoo has the people, the smarts, the culture, market share and the infrastructure to really compete against Google. Its problem is simply lack of a coherent vision of what it is, what it is trying to do and why (and what it wants to be when it grows up). It does have a new mission statement, which is a good thing. Now they need to really put words into action. Microsoft is only buying Yahoo because of its brand and its existing audience, not because of its capability to innovate. I don’t believe mergers just to acquire customers ever work, especially when a large percentage of the customers you’re acquiring got there to begin with by avoiding you. I’m also speaking from personal experience; my Internet company in the 90′s was acquired by a company in an effort to acquire customers and not to continue our proven strategy of success (that will be another whole blog post). The problem was that their going-forward strategy was flawed and as a result the whole house of cards fell down.

In summary, I think this proposed deal is a bad deal on just about every front. Many news outlets and bloggers are calling the bid hostile but that remains to be seen. I only see it as unsolicited, but not yet hostile. Yahoo does have poison pill protection in the event they also see the takeover as hostile. It will be interesting to watch from the sidelines and see how things develop.